From Renata Adler's review of Pauline Kael's When the Lights Go Down, in the August 14, 1980, issue of the New York Review of Books
The consumer service remains the professional basis for the staff reviewer’s job; fidelity, evidence, and so forth are still the measures of his value, but the high critical edge becomes misplaced, disproportionate when applied to most ordinary work. The staff critic is nonetheless obliged, and paid, to do more than simply mark time between rich periods and occasional masterpieces. The simple truth—this is okay, this is not okay, this is vile, this resembles that, this is good indeed, this is unspeakable—is not a day’s work for a thinking adult. Some critics go shrill. Others go stale. A lot go simultaneously shrill and stale.... Some staff critics quit and choose to work flat out again, on other interests and in intermittent pieces. By far the most common tendency, however, is to stay put and simply to inflate, to pretend that each day’s text is after all a crisis—the most, first, best, worst, finest, meanest, deepest, etc.—to take on, since we are dealing in superlatives, one of the first, most unmistakable marks of the hack.